We hope you are well and enjoying some form of “normality” again.
Although socially we are enjoying the freedoms the re-opening brings us, the remobilisation plan of dental services is independent of these changes and unfortunately is going at a much slower pace. While we are able to offer a broader range of dental treatments, it does not mean business as usual for us for a number of reasons.
Even though our whole team are working full time, due to ongoing restrictions we are still working at a significant reduced capacity. For each use of the drill (AGP) we have to incorporate time for “air exchange”, meaning our appointment times for treatment have almost doubled. We have invested in the latest ventilation and air filtration systems, to allow us to reduce fallow time to the minimum required by the current guidelines, however we are still a long way from where we were before the pandemic.
Our reception area has also been modified to allow social distancing and where possible we ask you to wait in your car and call the practice when you arrive. We will need to ask you a series of COVID related questions, and one of our team will then come and collect you as soon as the surgery is ready.
Another change that you may notice is the increased PPE that our staff have to wear to perform certain procedures. I promise we are still smiling underneath!
We are pleased to say that we are slowly starting to invite patients for routine procedures, however we are prioritising children at this time. Due to the volume of patients registered at the practice, we will pre-allocate appointments for children and will be in touch soon with your allocated timeslot. As has been the case throughout the pandemic, people requiring urgent and emergency care will still be prioritised.
We really appreciate your patience during these times and we hope this answers some of the questions you may have. As always, should you be in any pain or have any concerns, please do not hesitate to contact the practice and a member of our team will be happy to help.
Your Team at Quadrant Dental Practice